Shipping Policy

Last Updated: 11.02.2025

Thank you for shopping with Amore Puccini. We take great care in crafting and delivering your personalized wedding stationery and engraved accessories. Below you will find our shipping policies to ensure a smooth ordering experience.

Processing Time

  • Each order is custom-made with attention to detail. Our standard processing time is 2-3 weeks, though off-season orders may be completed sooner.

  • Rush orders may be available upon request for an additional fee. Please contact us before placing your order.

Shipping Rates & Delivery

  • We offer standard and expedited shipping options at checkout.

  • Shipping costs are calculated based on order weight, destination, and chosen shipping method.

  • Estimated delivery times:

    • Standard Shipping: 5-10 business days (varies by location)

    • Express Shipping: 2-5 business days

  • International shipping is available; however, delivery times may vary depending on customs processing.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with tracking details.

  • Please allow up to 48 hours for tracking information to update.

Shipping Delays

  • While we strive to meet all estimated delivery times, we are not responsible for carrier delays due to weather, customs, or unforeseen circumstances.

  • If you experience any significant delays, please contact us, and we will do our best to assist you.

Customs & Duties (International Orders)

  • International customers are responsible for any customs fees, duties, or taxes imposed by their country.

  • Customs policies vary by location; please check with your local customs office for more information.

Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours with photos of the damage, and we will work on a resolution.

  • If a package is lost in transit, we will assist in filing a claim with the carrier and, if necessary, arrange a replacement.

Address Accuracy

  • Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

  • If an address correction is needed after placing an order, please contact us immediately.

For any shipping-related inquiries, feel free to contact us at amore.puccini@gmail.com.

Thank you for choosing Amore Puccini!